Delivery Policy:
All confirmed orders are delivered within 14 working days in Malaysia. Subject to processing at the respective handling and courier company for worldwide deliveries.
In case of any defective/late parcel/missing parcel, you may contact: within 7 days of delivery.
Email: busanashuhana@gmail.com
Phone: 012 329 3114
WhatsApp: 014 364 3114
Return Policy:
All our orders are carefully checked for defects before they are shipped to you. We do not stand responsible for the item due to defects during the delivery process.
Returnable and exchangeable are subject to
- Torn items
- Permanent stain
- Broken zip
- Wrong delivered design
- Physical defect
- All exchanges or returns are subject to the final decision of the management.
Return shipping costs will be borne by the customer.
We cannot guarantee that you will receive the items exactly as you see online. The items may appear slightly different from what is shown online due to differences in lighting conditions.
The returned items must be in original condition, it should be;
- Untorn
- Unwashed
- Unworn
- A cash refund is not available. Refund is also not applicable on discounted, giveaways or a sale items.
In case of any return/refund related query, please contact:
info@shuhana.com
busanashuhana@gmail.com
Phone: 012 329 3114
WhatsApp: 014 364 3114
Return your items to address:
No.4 Jln BP 11,
Taman Bertam Perdana,
75260, Melaka.
Malaysia